If you have any additional questions that aren't addressed here, please don't hesitate to reach out to management for assistance.
New owners can download and complete all required Association forms under the Forms tab. Once finished, please email the completed forms to management.
Please be aware that portal access will not be granted until we receive your closing document by mail from your attorney, which can take up to three weeks.
We ask that you have your attorney email your closing statement to management immediately following your closing so that we can set up your access as soon as possible, this includes your mobile app, vehicle barcodes, and fobs.
To preserve the character and intent of Vista del Mar, short-term rentals are not allowed in the community, and no units may be used for transient or "hotel type" purposes, including any short-term use that constitutes an "in-kind" rental arrangement whereby the use of the unit is provided in exchange for a benefit to the owner.
Units may be leased for periods of not less than one year provided the Board has approved the lease form and the restrictions listed below are followed. Unit Owners who lease their units must provide written notice to Vista del Mar through the Community Manager, indicating their leasing agent's name and contact information, if any. Unit Owners must secure approval from the Board of the proposed lease form.
Monthly condo fees vary by unit type. The 2026 rates are as follows:
• A Unit: $4,108
• B Unit: $3,447
• C Unit: $2,786
Payments can be made online at https://propertypay.firstcitizens.com/
As a member of the Vista del Mar HOA community, monthly fees are required and go toward the upkeep of shared amenities, utilities, and common areas. These fees also cover essential services for all residents, including water, trash removal, recycling, natural gas, cable, and internet.
In addition to the upkeep and administration of common areas and buildings, monthly dues include the following services for unit owners: water, trash removal, recycling, natural gas (supplied to fireplaces and stoves), cable, and internet.
Cable, HBO, and internet are included in your monthly assessments and provided by HTC. Internet is delivered via fiber with speeds of 750x500 Mbps (as of 2025).
Residents who are moving in or out are required to contact HTC directly to return or obtain equipment. In some cases, HTC may be able to transfer equipment from the prior owner to the new owner, please contact HTC directly to determine this. For service calls, interruptions, or equipment needs, please reach out to HTC at (843) 369-7399.
Electricity is provided by Santee Cooper, with each unit on its own individual meter. To set up service or for any billing inquiries, please contact Santee Cooper directly at (843) 448-2411.
To start or stop service, visit: https://www.santeecooper.com/residential/start-move-stop-service/start-service/
Residents are responsible for managing guest access to the community. Visitors can enter through the gate using the call box — simply press 9 on your phone keypad during the call to open the gate.
For houseguests, residents are encouraged to send a guest pass through the Alta Open mobile app. To learn how to send a guest pass, please visit: https://www.youtube.com/watch?v=m9V3119Dh3w
Please note that due to the construction of the building, cell reception may be limited in some areas. Guests are encouraged to connect to the guest Wi-Fi network, the network name and password are displayed on the digital screens above the mailboxes.
Owners are responsible for their pets and those of their guests or lessees. Pets must be registered using the Pet Registration Form, leashed (max 7 feet), or carried in Common Areas, and cleaned up after. Pets are not allowed in pool/courtyard areas. Excessive noise or nuisance may result in pet removal at the sole discretion of the Board of Directors and at the Owner's expense. Only domestic dogs, domestic cats, caged birds, and fish are permitted; exotic cats are prohibited. Pets must be licensed and vaccinated, and owners must sign an indemnification agreement as part of the Pet Registration Form. Pets are not allowed for commercial purposes and shall not create health hazards. Please note that this is not an exhaustive list. We encourage all residents to review the full pet policy outlined in the community rules and regulations.
Moving into or out of a condominium building requires advance planning and coordination between residents and staff to ensure a smooth process. To get started, please complete the move form located under the Forms tab, review the moving rules, and provide the move memo to your moving company prior to your move date.
All moving procedures apply to one-time deliveries and pickups as well. Residents are responsible for providing gate, building, and unit access for their deliveries.
For items that may pose a risk to common property, such as appliances, elevator padding is required. Please submit your request for elevator padding at least 72 hours in advance of the delivery
All water heaters shall be replaced no later than ten years after installation. Non-metallic water heaters, which have a limited lifetime warranty, will be replaced no later than 20 years from their installation date. Each unit’s water heater information must be on-file with Management. Please note that a water heater warranty only applies to the water heater itself, not any resulting damage.
The full policy can be viewed on the resident portal.
Owners are responsible for the maintenance, repair, and replacement of all components exclusively serving their unit, with the exception of fire safety equipment connected to common monitoring panels.
The Association has established a maintenance responsibility matrix that details responsibilities by unit, building component, and responsible party. This matrix is available in the rules and regulations located on the resident portal.
Smoking is strictly prohibited in the common areas. This includes the parking lots, garages, pool, and grounds.
Parking spaces located within the parking garage are designated and conveyed with the associated units. These spaces are non-transferable and may not be rented or sold.
In the Portofino (130) building, two parking spaces are assigned to each unit. In the Barcelona (122) building, one parking space is assigned to each unit, except for penthouse units which receive two parking spaces.
Guests, contractors, and visitors have access to exterior parking.
Prohibited vehicles include mobile homes, trailers (with or without wheels), motor homes, tractors, trucks (excluding pick-up trucks), vehicles requiring a commercial driver's license, campers, motorized campers, boats, watercraft, boat trailers, motorized bicycles, motorized go-carts (including golf carts), and any other related forms of transportation devices.
A properly licensed motorcycle may be operated and parked in an appropriate area of the Common Areas, but the Board reserves the right to regulate the entry and use of motorcycles if those become a nuisance to residents. There shall be no washing of cars in the parking garage. Cars should be washed only in designated areas.
The unit Owner's responsibility is routine cleaning of the balconies, including keeping terrace drains cleaned and flowing freely. The balconies and terraces shall not be used to hang garments or other objects, clean rugs or other household items, or feed birds. Nothing should be thrown from balconies.
Barbeque grilling or any open flames. Using individual grills (charcoal, gas, or electric) is a fire hazard and is strictly prohibited.
Unit Owners, lessees, and guests must refrain from the following activities on Vista Del Mar balconies and terraces:
Owners must submit an Interior Modification Form before beginning any project other than routine maintenance. All applications must include required documentation such as contractor insurance certificates, licenses, and permits, where applicable. No work may commence until written approval has been issued by Management. The Association reserves the right to request additional information, documentation, or clarification from the Owner or contractor at any time as part of the review and approval process. Please reference the architectural guidelines prior to starting any project.
Each unit is assigned a storage cage located on the second floor of the parking garage, at the southernmost end, to the right of the ramp leading into the garage.
Access to the storage area can be granted a few ways: using a fob or access card, or remotely through the Alta Open mobile app. To unlock remotely, simply open the app and tap the "Unlock" button next to the storage room.
All contractors hired by an Owner to perform work in their condominium must maintain active insurance coverage as a condition of working within the community. Please refer to the architectural guidelines for a full list of contractor rules.
Contractors may only perform work between the hours of 8:30 AM and 5:00 PM Monday through Friday.
Mailboxes are located in the lobbies on the first floor. A mailbox key should have been transferred to you at closing. If you did not receive one, please contact your realtor. If a key cannot be obtained, you will need to contact a locksmith to replace the cylinder and issue new keys.
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